Services
CRM setup and management

Every inquiry gets an answer.

Many businesses lose money quietly. Inquiries sit untouched, follow-up stops after one try and old contacts never hear from you again. We set up your CRM so every inquiry gets a fast reply and a clear owner, follow-up keeps going and you can see which marketing turned into revenue.

Every inquiry, one pipeline
Every inquiry, one pipeline
Answered in the first minute
Answered in the first minute

Illustrations of a pipeline and what happens when someone reaches out.

Question 1 of 5

What do I get?

Eight parts that work together, from mapping how you sell to seeing the revenue each source brings in.

A map before the build

We map how a buyer moves from first contact to signed client, then design the pipeline around it. You can run on our CRM platform, or we connect to a system you already rely on, like a practice management system, a legal case management tool or an advisor CRM.

Setup and moving your data

We import and clean your existing contacts, then set up the fields, tags, pipelines, calendars and phone numbers.

Every inquiry in one place

Forms, calls, bookings, chats and social messages land in one place, get an owner and trigger an instant reply.

Follow-up, connected

Your CRM is set up so follow-up runs from it: reminders, missed-call texts, and review and referral requests. The full follow-up program is part of Marketing automation and nurture.

Your sales process, built in

Pipeline stages that match how you sell, task reminders, message templates, and short videos and resources sent automatically before every first meeting.

AI assistants after hours

Voice and chat assistants answer after hours, ask a few questions and book calls. They always tell people they're AI.

From inquiry to revenue in one view

Dashboards show the source, booked call, new client and revenue together, and closed deals are sent back to Google and Meta so your ads improve.

A CRM your team actually uses

Training, written step-by-step guides and a monthly cleanup. A CRM nobody uses is the most common way this fails, so getting your team using it is part of the job.

What's different

Money in your old contacts

Past inquiries and clients already know you. We get them into your CRM cleanly, so email campaigns can bring them back.

Done when your team uses it

We train your team, write the guides and check in every month until the CRM is part of how they work.

Compliance built in

Texting needs carrier registration and documented consent, and opt-outs are honored. Medical practices need a platform that supports HIPAA, with a signed business associate agreement. Financial advisors need their messages archived. Your forms follow your industry's rules too.

Next: What happens, month by month?

Question 2 of 5

What happens when someone reaches out?

They hear from you right away, the right person picks it up and follow-up keeps going until they book.

The first minute

Reply and record

They get a text and a call right away, or an AI assistant after hours, and the inquiry lands in your pipeline with where it came from.

The same day

Hand off to the right person

The inquiry gets an owner, with everything the person read, watched and asked.

Until they book

Follow up and remind

Emails and texts keep in touch. Before the first meeting they get a short video and reminders, and a missed call gets a nudge to rebook.

Next: Does it work?

Question 3 of 5

How will I know it's working?

Your dashboard shows how fast inquiries get answered, how many show up and how much revenue each source brought in.

Response time

How fast each new inquiry hears back, day or night.

Show rate

How many booked calls and appointments actually happen.

Revenue by source

The number that matters most. Every new client and the revenue they bring, traced back to where they came from.

Want to see it in real numbers? See client results →

Next: Who does the work?

Question 4 of 5

Who does the work?

Our team, yours, or a split. You choose.

Done for you

We build, run and maintain the CRM and its follow-up. Your team takes the calls.

How it works →
Train your team

We build the foundation, then train your team to manage pipelines, build follow-up and read the reports. We certify them when they can do it without notes.

How it works →
A mix of both

The most common split: we own the setup, the follow-up and the AI assistants, and your team runs the pipeline day to day.

How a split works →
Next: How does it fit with the rest?

Question 5 of 5

How does it fit with the rest?

Your CRM is where every other service turns into revenue. Every ad, post and search ends up here, and this is where marketing hands off to sales.

1Why you
2Get found
3Earn trust
4Get the call
5Win the client

What does it cost? There's no standard price list. Every engagement is built around where your business is and where you want it to go. Book a call and we'll show you what yours would take. What an in-house team would cost →

Stop losing people you already paid to reach.

Book a call. We'll look at what happens today when someone reaches out, and where people slip away.

Book a call