Become the practice patients find first, and trust before they call.
Patients search for their symptom in their own words, compare a few practices and call the one that answers their questions first. We make sure that's you, with marketing your peers won't find salesy and your compliance lead can sign off on.
Illustrations of a patient's search and a first-visit card.
Question 1 of 5
Do you understand businesses like mine?
Most practices we talk to are trusted by the patients who know them and hard to find for everyone else.
Respected locally, hard to find online
Years of good care, but new patients searching nearby find someone else first.
Patients search in their own words
They type "knee pain when climbing stairs," and your site only uses clinical terms.
Their first questions go unanswered
Do you take my insurance? How soon can I be seen? If the site doesn't say, they call the next practice.
Marketing that feels wrong for medicine
You want more patients without anything that looks salesy to peers or patients.
Rules that make normal marketing risky
Patient stories, reviews, tracking and forms all have HIPAA and state rules attached.
Question 2 of 5
What would you do for us?
We cover each step a patient takes on the way to booking, with medicine's rules built in.
Why you
Your providers, stated correctly
Your providers, their credentials stated correctly and what makes the practice different, in plain language. Branding and positioning.
Get found
Pages for what patients search
A page for each major condition, treatment, provider and location, written in patients' words, plus your Google Business Profile, so you show up in local search and AI answers. SEO and AI search.
Earn trust
Providers on video
Your providers explaining conditions and treatments, reviews shown with permission and your roots in the community. Clinical articles name the reviewing provider and a date. Video.
Get the call
Answers before they ask
Insurance, hours, locations and what to expect at the first visit, with online booking and tap-to-call on phones. Website design and builds.
Win the patient
A fast reply, then reminders
A fast reply to every inquiry, appointment reminders and follow-up that cuts no-shows, using tools set up for patient data. CRM setup and management.
Question 3 of 5
Has this worked for a business like mine?
Yes. OSMC, a 40-year orthopedic practice in St. Joseph, Missouri, was trusted locally but hard to find online.
#1 on Google
For "Orthopedic surgeon St. Joseph MO" and "Orthopedic urgent care St. Joseph Missouri".
Recommended by ChatGPT
ChatGPT began recommending OSMC to people asking about orthopedic care.
+29% patient registrations
With every registration converting to a case.
20,800+ residents reached
Northwest Missouri residents, on $165 total ad spend.
Question 4 of 5
How do you handle the rules?
The rules are part of the plan from day one, and we flag anything your compliance lead should review. This isn't legal advice.
Patient stories with permission
Testimonials, photos and before-and-after images only with a signed HIPAA authorization.
Review replies that protect privacy
We never confirm someone is a patient, even when thanking them for a good review.
No ad tracking where patient data lives
No ad pixels on booking, intake or patient portal pages, and privacy-focused analytics elsewhere.
Forms that don't collect medical details
Unless the form tool is HIPAA-compliant with a signed business associate agreement.
Claims stated correctly
Board certification names the board, and nothing promises an outcome.
Accessible to every patient
Sites built to WCAG 2.2 AA, which meets the HHS Section 504 rule for practices that take Medicaid or other federal funds.
Question 5 of 5
What else do owners ask?
The questions practice owners ask us most.
What kinds of practices do you work with?
Physician practices, specialty clinics like orthopedics, dermatology and physical therapy, dental practices, med spas and multi-location groups.
Will you sign a business associate agreement?
Yes, whenever our work involves patient information, like new inquiries, appointment reminders and follow-up. Most of our work, like search, video, social and your website, stays away from patient data altogether.
Can you work with our practice management system?
Yes. We can run on our CRM platform or connect to a system you already rely on.
How soon will we see results?
It depends on where you start. OSMC's first phase ran 32 days. Search and reputation build over months, and results vary.
Do you need our providers on camera?
It helps most. One filming day with a local videographer we hire and direct gives you weeks of content, and we coach providers so they look and sound confident.
What does it cost? There's no standard price list. Every engagement is built around where your business is and where you want it to go. Book a call and we'll show you what yours would take. What an in-house team would cost →
- SEO and AI search Show up when patients search for their condition.
- Video Your providers, explaining care in their own words.
- Website design and builds A site that answers patients' first questions.
Be the practice patients choose first.
Book a call. We'll look at how patients find you today and what they see before they call.